Frequently asked questions

DO THE BAGS HAVE ANY KIND OF INNER LINING?
Practically all of our bags have NO interior lining, as can be seen in the product photos. Only some models, such as the Jamaica clutch, are lined on the inside. We love the minimalism and naturalness of raffia on its own, that's why we don't use lining but we DO include in most of the models an inner raffia purse so you can put things like your keys, mobile phone or wallet and they don't go loose (**some models from last season don't have this inner purse, check beforehand if it is included or not)

HOW CAN I CLEAN MY RAFFIA BAG?
Raffia is a natural fibre taken from the leaf of a type of palm tree that is dyed, woven and braided by hand. A raffia bag should never be put in the washing machine, so if we want to clean it we can do it with a cloth dampened with water and passing it in the direction of the fibres. In winter, if it is not going to be used, it can be kept in its cotton bag in a cool, dry place. If we live in a humid place, it is advisable to put a small bag of rice or silica inside the bag so that it can absorb the humidity. Although a bag like this is also very decorative, leaving it on display in a corner of your home.

WILL AN ITEM THAT IS LISTED AS "OUT OF STOCK" BECOME AVAILABLE AGAIN?     

The products that remain on the web as out of stock is because they will be available again. We can not guarantee the exact time in which they will be restocked, it depends on several factors so to have specific information about the availability of a product out of stock, please contact us via email hello@xirimbao.com and we will gladly inform you.

WHAT SIZE OF SANDALS IS THE MOST SUITABLE FOR ME?
When choosing a size we should know that if we hesitate between two sizes, we advise you to choose the smaller one. For example if we are usually a 38-39 European, we should choose the 38 so that when the raffia gives in the first days of use, the shoe will not be loose.

**In the product photos of each sandal you will find a guide to size equivalence.

**These sandals have a last for feet of intermediate width, if you have wide feet may be too tight even when the raffia has given in the first days**.